Shipping policy
📦 Global Shipping Policy — Legal Compliance
Processing Times
We process all orders within 3 business days (excluding weekends and holidays).
Processing times may be extended during high-volume periods or unforeseen logistics conditions.
If we expect a significant delay, we will notify you by email.
Shipping Scope
We offer worldwide shipping.
Delivery timeframes depend on the destination and carrier availability.
Estimated delivery times after processing:
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Domestic (United States): Approximately 9 business days
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International: Approximately 9 business days
These timeframes are estimates only and not guaranteed.
Delays may occur due to:
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Customs inspections
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Local postal services
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Weather or carrier operational issues
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Global or regional logistics disruptions
We are not liable for delays caused by third-party carriers or customs authorities.
Customs, Duties & Taxes
Orders shipped outside the United States may be subject to:
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Import duties
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Taxes
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Customs clearance fees
These costs are the customer’s responsibility and vary by country.
We are not responsible for customs delays.
If a shipment is refused by the customer due to customs charges, no refunds will be issued for shipping costs or returned goods unless required by applicable law.
Order Confirmation & Tracking
You will receive an email with tracking information once your order has shipped.
Tracking updates may take up to 48 hours to appear depending on the carrier.
Delivery Issues & Lost Packages
If tracking shows the package as delivered, it is legally considered delivered.
If a package is delayed or appears lost:
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Verify the shipping address provided
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Check tracking details
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Contact the carrier
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If unresolved, contact us at:
blockykidsstore@gmail.com
We will assist as allowed by the carrier’s policies.
Where legally permitted, our liability ends once the carrier confirms delivery.
Incorrect / Incomplete Addresses
If a package is returned due to address errors provided by the customer:
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The customer may be responsible for reshipment fees
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Additional delays may occur
We are not liable for losses resulting from incorrect address information.
Changes & Cancellations
Order changes and cancellations may be requested within 24 hours of purchase.
Once an order has been processed or shipped, we cannot guarantee cancellation.
Legal Compliance & Consumer Rights
This Shipping Policy complies with global consumer protection standards.
Where local laws mandate greater rights for the consumer:
➡️ Those rights will prevail and be respected.